To keep your jewelry looking as beautiful as the day you received it, gently wipe it with a soft cloth after each wear. For a deeper clean, use a cloth dampened with lukewarm water and a small amount of mild soap. Be careful not to soak the jewelry, and always avoid harsh chemicals or abrasive cleaners. After cleaning, store your jewelry in the soft even jewelry pouch provided to protect it from dust and moisture.

It’s best to avoid wearing your jewelry in water to keep it looking its best. Water, whether from swimming or showering, can affect the appearance of the gold- or silver-plated elements and may reduce the shine of the stones over time. Simply removing your jewelry before contact with water will help it maintain its brilliance for longer.

Your invoice is sent via email after your purchase. If you don’t see it in your inbox, please check your spam or junk folder. If it’s still missing, contact us at [insert email address], and we’ll resend it to you immediately.

Yes, your payment information is 100% secure. We use trusted payment gateways like PayPal, Apple Pay, Google Pay, and credit card services. All transactions are encrypted to protect your personal data.

Choosing the right size depends on how you'd like your jewelry to fit. For necklaces, you can decide whether you want a choker-style piece or something that hangs longer. If you're aiming for a closer, choker-style fit, measure your neck and choose that size. For a more relaxed, longer look, you can opt for the next size up. For bracelets, use a flexible tape measure around your wrist, then add 1 to 2 cm (0.5 to 1 inch) for a comfortable fit. We also provide sizing guides on each product page to help you pick the perfect size.

We use high-quality semi-precious stones, gold-plated, silver-plated, and gold-filled elements for certain finishes and findings. Each piece is crafted with care to ensure lasting style and beauty. With proper care, your jewelry will retain its brilliance and elegance for years to come.

If an item you want is out of stock, we encourage you to sign up for our notifications or join the waiting list for that product. We’ll let you know as soon as it’s available again.

We accept the following secure payment methods: PayPal, credit card, Apple Pay, and Google Pay. Choose your preferred method at checkout to complete your purchase smoothly.

Shipping times vary depending on your location. You’ll receive an estimated delivery date when your order is confirmed, and once it’s shipped, you’ll be provided with tracking information to follow its progress. We strive to get your jewelry to you as quickly as possible!

For international orders, any applicable customs fees or import duties will be calculated and paid at the time of checkout, based on the local rules and regulations of your country.

Yes, we offer international shipping! Delivery costs and times will depend on your location, and you’ll be able to see your shipping options during checkout. Please note that shipping times may vary depending on customs clearance and other factors in your country, but we aim to ensure a smooth delivery process for all international orders.

If you’re not completely satisfied with your purchase, we offer a hassle-free return within [X days] of delivery. The jewelry must be unworn and in its original packaging. For detailed instructions, please visit our Returns page or contact us for assistance.

Once your order is shipped, you’ll receive an email with a tracking number. Simply use that number to follow your package's journey until it reaches you.

If you need to make any changes or cancel your order, contact us immediately at [insert email address or WhatsApp]. If your order hasn’t been processed yet, we’ll be happy to accommodate your request. Once your order has been shipped, changes and cancellations may no longer be possible.